A virtual assistant (VA) is a person who provides support services to other businesses from a remote location. The term originated in the 1990s as the ability to work virtually due to technology improvements, such as high-speed Internet, document sharing, and other advancements, made working remotely a reality.
Virtual assistants are especially in demand by entrepreneurs and online businesses that need help but don't want to bring on staff in their location.
However, many small and mid-size businesses use virtual support, especially for specific tasks such as social media management.
What do Virtual Assistants do?
Theoretically, a VA can do anything any other support staff does, except bring the coffee. (Although when home-delivery coffee is created, the VA will be able to do that too!). However, virtual support duties are not limited to clerical work. Many VAs provide marketing, web design and other services.
Some virtual assistants specialize in a specific skill set. For example, a marketing or PR virtual assistant only does marketing or PR work. Other virtual assistants do a variety of duties but within a specific industry. For example, a real estate virtual assistant does many tasks, but only for Realtor clients.
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